USPS postal experience survey: Official site or website is a basic need for any kind of survey. The USPS postal experience survey official website is

The United States postal service (USPS; also known as the post office, US. Mail or postal service) is an independent agency of the United States federal government responsible for providing postal service in the United States, including its insular areas and associated states. It is one of the few government agencies explicitly authorized by the United States Constitution. Official site or website is a basic need for any kind of survey. The USPS postal experience survey official website is The customers are asked to go at the site and participate in the survey to win exciting rewards.

What does the USPS Postal Experience survey mean?

The United States postal service is USPS. In USPS, postal experience survey USPS wants customer reviews to know its feedback. What the customer or other world think about them is the reason they perform the survey. This is for the improvement of their services. Service management group handles the working of the USPS survey.

Participation in this Postal Experience Survey-

There are some rules and regulations and a procedure for participating in a survey. We will discuss this below.

OrganisationUnited States Postal Service
Validity30 Days
RewardFirst Class Stamps, Coupons etc
RequirementsReceipt Number
LanguageEnglish and Spanish
Customer Care No.1-800-275-8777
Age18 Years & Above

Rules and regulations of USPS

  • Employees working at USPS and the family members of those employees cannot do the survey.
  • Your age must be more than 18 years or more to take part in a survey.
  • The person taking part in a survey must be the legal resident of the United States.
  • For participating in a survey, you need to have at least one purchase from the local post office of USPS.
  • For doing a survey, you will require a pc, a laptop, or a Smartphone that have internet.
  • You must have a good knowledge of English or any other Spanish language.

After fulfilling the above rules and requirements, you need to follow these instructions in order to complete the USPS survey successfully:

  • Firstly, you need to open the web browser like Google, Mozilla, internet, etc on your device and then you need to go in the official website of the USPS survey.
  • USPS survey website will be redirected then.
  • Choose the language in which you want to have surveyed.
  • After choosing language click on the next button and then a new page will open.
  • Go through the information on the screen and read it carefully. Then click on the next button. There is a zip code on the top of your receipt. Enter that zip code.
  • Then click the next button on the screen and in the new page enter the details of the required information.
  • Then select the location and mention the date of your visit.
  • Proceed further by clicking next.
  • Answer all the questions of the survey
  • When you answer the entire question your survey will complete submit it.

What will be the benefit of this survey?

Why will anyone perform a survey if they will not get anything? Hence, to attract customers for performing and answering the survey USPS has decided some rewards for them. It is in various forms. Let us see some of them:-

  1. When you complete any survey of USPS portal they reward you with some cash
  2. They also provide stamps or first class stamps as a reward.  
  3. They also provide coupon code from which you can obtain the first-class stamp at the local post office. You must remember the code when you visit the post office next time.

What types of question is asked in the USPS survey?

  • If you think about your visit to the post office, how satisfied were you overall?
  • What qualities is it most important for a sales associate to have?
  • How long did you have to wait for a sales associate to help you?
  • If you had to wait in line, did you think it was an acceptable amount it time?
  • Is there anything this post office could have done to improve your satisfaction?


The survey provides satisfaction and scope for improvement to USPS. It is very useful for customer satisfaction. The survey of USPS is easy to perform. USPS portal experience survey is very useful for the progress of USPS services. This provides customer satisfaction to the customer of USPS.  


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